Child Sexual Abuse and Exploitation (CSAE) Policy
Stumbll’s Safety Standards Against Child Sexual Abuse and Exploitation (CSAE)
At Stumbll, we are committed to ensuring a safe and secure environment for all users, including teenagers aged 13–17. We maintain a zero-tolerance policy towards any form of child sexual abuse and exploitation (CSAE) on our platform.
1. Age Eligibility and Minor Protection
Stumbll is intended for users aged 13 years and above. We implement reasonable safeguards to:
Discourage and detect any content involving sexual exploitation of minors
Promptly act upon reports involving underage safety or inappropriate contact
Prevent usage of the platform for any unlawful or exploitative activities targeting users under 18
We recommend that parents or guardians of users under 18 guide their child’s use of the app and encourage safe online behavior.
2. Content Moderation & Prohibited Behavior
We strictly prohibit the following under our Terms of Use:
Uploading, displaying, or sharing content that is pornographic, paedophilic, or sexually exploitative
Any communication or behavior that invades bodily privacy, is harassing, or targets minors inappropriately
Use of the app for grooming, solicitation, or establishing contact with the intent of exploitation
All user-generated content is moderated and may be hidden, removed, or reported if found to violate our CSAE policy. Repeat violations lead to permanent account bans and legal escalation.
(Ref: Terms of Use, Clause 7; Privacy Policy, Sections 6 & 8)
3. Reporting Mechanism
Users can report:
Inappropriate media or behavior
Suspicious users or communication
Any content that may involve or affect a minor’s safety
Reports are reviewed by our moderation and trust & safety team. Urgent cases involving potential harm are escalated to law enforcement, in compliance with applicable Indian and international laws.
4. Compliance with Laws
Stumbll complies with:
Indian IT Act, 2000 & SPDI Rules
POCSO Act (India) on child protection
Intermediary Guidelines (2021)
Digital Personal Data Protection Act, 2023
Relevant provisions of the General Data Protection Regulation (GDPR)
We work proactively to identify and restrict harmful use and cooperate with law enforcement agencies when required.
5. Grievance Redressal
Grievances or CSAE-related complaints can be directed to our Grievance Officer:
Name: Mark Smith
Email: hello@stumbll.com
For more information:
📄 Privacy Policy📘 Terms of Use
If you suspect any child safety violation, report it immediately to or use the in-app reporting feature.